Free UK shipping, tracked to your door.
Every order is tracked, packed cold and handled with care.
Two ways to receive your order.
How your order travels.
Order placed
Your order is confirmed by email straight away.
Packed cold
Sealed with a cold gel pack and batch documentation.
Dispatched
Tracking emailed to you as soon as your parcel is on its way.
Delivered
Typically 2–3 working days from dispatch, fully tracked.
Packed cold, every time.
Every parcel ships with a cold gel pack so your compound arrives in optimal condition. Transfer it to the recommended storage conditions as soon as it arrives.
See Quality StandardsShipping, answered.
How do I track my order?
Every order is tracked. Your tracking number is emailed to you as soon as your parcel is dispatched.
I ordered at the weekend — when will it ship?
Orders are dispatched on working days, and your tracking number is emailed as soon as your parcel is on its way.
Do you ship internationally?
We currently ship to UK addresses only.
What if I miss my delivery?
Royal Mail will leave instructions to rearrange delivery or collect locally. We recommend collecting promptly so your order spends as little time in transit as possible.
My parcel is delayed or damaged — what should I do?
Contact us with your order number and we will put it right in line with our Returns & Refunds policy.
Free, fast and packed cold.
Eira London products are supplied for research purposes only. They are not intended for human consumption, medical use, diagnosis, treatment, prevention or cure of any disease.